Application analytics
Capacity Signal Review
Test whether request analytics actually explain backlog pressure, or whether charts invent cliffs capacity never felt.
HK$31,200 · 3-week study
Backlog charts can look like capacity crises when reopen rules, timezone cutoffs, or missing close events invent cliffs. The Capacity Signal Review rebuilds one disputed pressure window from raw request history.
We check identity of requestors across channels, deploy or freeze markers that should have paused intake, and whether ‘open’ counts include work already started elsewhere.
You leave with a corrected pressure narrative, a shortlist of artefacts to stop treating as gospel, and a reusable outline your analysts can rerun after freezes and releases.
Typically included
- Raw-history rebuild for one pressure window
- Reopen and duplicate rule checks
- Artefact shortlist for leadership reviews
- Analyst handoff outline